Terms of Use and Pass Terms

1. Who we are and when these terms apply

1.1 Joblumi is provided by Nick Schäfer, Joblumi (sole proprietorship), An der Mannsfaust 9, 60599 Frankfurt am Main, Germany, email hello@joblumi.com, contact form at joblumi.com/contact (“Joblumi”, “we”, “us”).

1.2 These terms apply to every use of the Joblumi app at joblumi.com/app: the free plan and the Job Search Pass. They apply to consumers and to business customers. Where a rule applies only to consumers, we say so. A consumer is a person who uses Joblumi mainly for private purposes, including their own job search (§ 13 BGB).

1.3 Other terms of the user do not apply.

2. What Joblumi is, and what it is not

2.1 Joblumi is self-service software. It helps you prepare your job search in Germany in four steps:

• Create: a CV in the German format, in English or German, as PDF and Word file; the (G)ATS Score (German ATS Score), our own rating from 0 to 100 that checks your CV against published rules; cover letters in the DIN 5008 layout; an application file that combines your documents in one PDF.
• Apply: job versions (a version of your CV for a specific job ad), a language check that shows which level of German and English an ad asks for, an analysis of job ads, a board to track your applications with follow-up reminders.
• Interview: likely questions for a specific job, a self-introduction, an interview-day checklist, and two practice tools:
  • the Assessment Trainer: practice tasks in the formats of online aptitude tests, with the correct answer and an explanation for each task,
  • the Mock Interview Trainer: a text chat that asks you interview questions for a job and gives automatic feedback on your answers, based on a fixed checklist.
• Offer: a salary and tax calculator and material for salary talks.

The Assessment Trainer, the Mock Interview Trainer and application tracking on the board are part of every pass.

Only the 90-day pass includes: the application stats, the patterns across all your rejections (the check of each single rejection is part of every pass), following up to 25 employers (with the 30-day pass up to 5, on the free plan 1), the Mock Interview Trainer up to 10 times a day (with the 30-day pass up to 5) and full assessment practice tests under time. These extras apply from the moment you buy the 90-day pass, also if its days are added behind a running pass.

The exact features and amounts of the free plan and of each pass are listed on our pricing page (joblumi.com/pricing) at the time you buy. We confirm them in your purchase email.

2.2 Joblumi is not:

• advice, coaching or personal support by a human,
• a course. There is no teacher, no curriculum, no exam and no certificate. The practice tools are for self-study: the software shows you the correct answers and gives automatic feedback, and you decide what to practise. Nobody at Joblumi reviews your answers or supports you on content. Our support covers technical questions and billing only,
• legal or tax advice. The calculator shows estimates based on official formulas. It does not replace your payslip, your tax assessment or a tax adviser,
• a job placement service. We do not place you in jobs and do not pass your data to employers.

2.3 No guarantee of success. We cannot promise that you will get interviews, pass an aptitude test, get a job or reach a certain salary. That depends on you, the job market and the employers. The practice tasks are our own. They are not the tasks of any test provider.

2.4 The (G)ATS Score is our own rating. Employers and their applicant tracking systems use their own methods. A high (G)ATS Score does not guarantee the same result elsewhere.

Job match is also our own rating: from 0 to 100, how well your CV shows what a job ad you saved asks for. It reads only the ad text you saved and does not know how the employer selects. A high Job match does not guarantee an invitation.

3. Your account

3.1 You need an account to download documents and to buy a pass. You sign in with your email address and a one-time code.

3.2 You must be at least 16 years old. If you are under 18, you need your parent’s or guardian’s consent to buy a pass.

3.3 Your account is personal. Keep access to your email account secure. Tell us at once if you think someone else is using your account.

3.4 Please give correct details. You may have only one free account. Several accounts to get around the free limits are not allowed.

3.5 Your account is personal.

1. Each person may have one Joblumi account. Your account and your pass are for you only. You may not share your sign-in, let other people use your account, or sell or give away access.
2. You can be signed in on up to 3 devices at the same time. If you sign in on a fourth device, we sign you out on the device you used least recently. You see your signed-in devices under “Account” and can sign out there.
3. If we have reason to believe that several people use one account, or that one person uses several accounts to get more free features, we first write to you, explain why and give you at least 7 days to respond. If it happens again after this warning, we may block the account and end your pass for good cause. In serious cases, for example if access to an account is sold or an account is clearly used by many people, we may block it without a prior warning. A person at Joblumi always makes this decision, never a computer alone.
4. If we end a paid pass under point 3, we refund the price for the days not yet used, to the payment method you used. We may deduct any damage we can prove. Your statutory rights remain unaffected.
5. After a block, you can still download your data under “Account” for 30 days. After that we delete the account as described in our privacy policy.

4. The free plan

4.1 The free plan costs nothing and has no time limit. It covers one complete application for one job: one CV in 3 designs with PDF download (you can change it and download it again up to 5 times), the (G)ATS Score with all findings and fixes, 3 AI fixes (one AI fix rewrites one part of your CV with AI; a failed AI call does not count), one job version with language check and a cover letter. It also includes one sample each of the job ad analysis, the likely interview questions, the self-introduction and the application file, a short round of the Mock Interview Trainer and a part of the Assessment Trainer. The interview-day checklist and the calculator are free. You can send Lumi, the assistant in the app, up to 10 messages a day. You can keep 1 job as a simple list entry; the board with stages, follow-up reminders and the weekly goal is part of the pass. The exact amounts are shown on the pricing page.

Job match with the check of must-haves and nice-to-haves is included for one job; checking the same job again after you change your CV does not use another sample.

4.2 We may change the free plan for the future. We will tell you at least 30 days in advance by email if a change takes something away from you. Documents you have already created stay in your account.

4.3 To protect the free plan against misuse, we check new sign-ups for disposable email addresses and limit how many new accounts from the same network get the free AI features each day (privacy policy, section 7). An account that is over this limit gets no free AI runs, but otherwise works as usual. If you created only this one account, write to us and we unlock your free runs by hand.

5. The Job Search Pass

5.1 Two passes. The 30-day pass costs €14.90. The 90-day pass costs €34.90. Prices are final prices and include VAT. There are no other costs.

5.2 One payment, no subscription. You pay once. The pass does not renew. We store no payment method. Nothing is charged after the pass ends, and there is nothing to cancel.

5.3 Start and end. Your pass starts when your payment is confirmed. It ends 30 or 90 days later, at the same time of day. If you buy a pass while another pass is still running, the days of the new pass are added to the current one. No paid day is lost.

5.4 Fair use. The pass includes the Create, Apply, Interview and Offer features of the pricing page for its type (section 2.1), without fixed amounts, within fair use: up to 20 job versions per day, up to 20 AI fixes per day and up to 60 messages to Lumi per day. To protect the service against misuse and runaway costs, AI features, including the Mock Interview Trainer, also have daily technical limits per account. Normal use does not reach them. If you reach a limit, the app shows “Daily limit reached, back tomorrow”. We will not lower these limits while your pass is running.

5.5 After the pass ends everything you created stays in your account. You can still open it and download it as PDF. New documents are then possible within the free plan.

5.6 Statutory rights for digital products. As a consumer, you have the statutory rights for digital products if Joblumi does not work as agreed (§§ 327 ff. BGB). We provide the updates needed to keep the pass working as agreed while it runs (§ 327f BGB).

5.7 Changes during your pass. We may change the software during your pass only for a valid reason, for example security, a change in the law, a change by our AI provider, or an improvement. Changes cost you nothing extra, and we tell you about them clearly. If a change affects your access or use more than slightly, we tell you at least 14 days in advance by email. You can then end your pass free of charge within 30 days after the change and we refund the unused days (§ 327r BGB).

6. Buying a pass: Link is the reseller

6.1 Stripe Managed Payments. We sell passes through Stripe Managed Payments. For your purchase, Sold Through Link, LLC (“Link”), a company of the Stripe group, acts as reseller and merchant of record. You see “Sold through Link” at checkout and on your receipt.

6.2 What Link does: Link takes your payment, charges VAT, sends your receipt and handles payment questions. Your bank or card statement shows JOBLUMI.COM or JOBLUMI, possibly with the prefix LINK.COM*. Your payment to Link settles the price of your pass.

6.3 What Joblumi does: We provide the pass and are responsible for the software, its features and product support. These terms govern how you use Joblumi. For questions about the software, write to us. For questions about a payment or receipt, contact Link support (support.link.com) or us.

6.4 Link’s terms. Link’s “Sold Through Link Terms” apply to the payment and to the purchase with Link: stripe.com/legal/consumer#sold-through-link-terms (consulted on 30 October 2026). Under those terms, Link may also grant refunds itself, for example through Link support. If Link refunds your pass in full, your pass ends. If both these terms and Link’s terms give you a right, you may use the one that is better for you. Nothing in either limits your statutory rights.

6.5 How the contract is made:

1. You choose a pass on the pricing page or in the app.
2. You see a summary of the pass, its price and term, our money-back promise and our information on withdrawal. You tick the box to confirm that your pass should start at once (see the withdrawal page).
3. “Buy now – payment required” takes you to the secure checkout run by Stripe.
4. There you enter your payment details. You can check everything and correct your entries before you pay. You can go back or close the page at any time; nothing is charged until you pay.
5. By clicking the payment button on the checkout page you place a binding order. The contract is made when your payment is confirmed. We then unlock your pass and send you a confirmation by email with the contract details, these terms and the withdrawal information.

6.6 Contract text. We save the details of your pass in your account (page “Pass”). You also receive them by email. The current terms are always at joblumi.com/terms. We send you earlier versions on request.

6.7 Language. The contract language is English or German, depending on the language the app is set to when you buy. These terms exist in both languages (AGB). If the versions differ, the version in the contract language applies.

7. Money back and right of withdrawal

7.1 14-day money-back promise. If you are not happy with your pass, you get the full price back. This is a voluntary promise from us. It goes further than the law: we do not deduct the days you have already used.

• Period: until the end of the 14th day after the day you bought the pass. This is the same period as the statutory withdrawal period.
• How: use “Withdraw from contract here” on the page “Pass” in your account or in the footer of our website, then “Confirm withdrawal”. You can also write to hello@joblumi.com.
• What happens: your pass ends at once and we refund the full price to the payment method you used. Everything you created stays in your account.
• Limit: the promise applies to one refund per account and one refund per payment method. If your account or your payment method has already received a refund under this promise, the promise no longer applies to you. This limit applies only to the promise, never to your statutory right of withdrawal (7.2).
• Who: consumers and business customers.

7.2 Your statutory right of withdrawal stays as it is. As a consumer, you also have a statutory right of withdrawal of 14 days, for every pass and without any limit on how often you use it. Because you asked for your pass to start at once, under the statutory right you would pay for the days already used. The details and the model withdrawal form are on our withdrawal page.

7.3 You always get the better result. When you withdraw, we check automatically: if the promise in 7.1 applies, you get the full price back. If it does not apply, for example for a second refund, your statutory right of withdrawal applies and you get the price minus the days used. The same button works in both cases. You do not need to choose.

8. AI results: please check them

8.1 Many features use artificial intelligence. AI can make mistakes. It can misread a document, translate inaccurately or phrase something in a way that does not fit you.

8.2 Check every result before you send it. Every AI text in the app is marked “Written with AI support. Check every line before you send it.” You decide what you send to an employer, and you are responsible for it.

8.3 Job versions and cover letters may only use facts from your base CV. Our code compares employers, dates and degrees and marks anything new. If something is marked, check it.

9. Your duties

9.1 Only upload or enter data that you are allowed to use. This applies especially to data about other people, such as references or contact persons.

9.2 Do not use Joblumi to create false documents, such as invented degrees, jobs or references.

9.3 Do not upload unlawful content, malware or content that infringes the rights of others.

9.4 Do not try to get around limits or security measures. Do not access Joblumi with bots, scrapers or other automated means, and do not copy or resell our software, templates or texts.

9.5 If you break these duties seriously, we may block your account (section 12.3).

9.6 How we handle content. We do not check your content in advance. If someone reports illegal content to hello@joblumi.com, or if we notice a serious breach of these terms, a person at Joblumi reviews it. No automated system makes this decision. We may then remove the content or restrict or block your account. We tell you which measure we took and why, and how you can respond (Art. 17 of the Digital Services Act).

10. Rights to content

10.1 Your content stays yours. You give us the right to store, process and display your content only as far as needed to provide Joblumi to you. This right ends when you delete the content or your account.

10.2 Your documents are yours to use. You may use the CVs and cover letters you create with Joblumi for your own job search without limits, also after your pass ends.

10.3 Our templates and software remain ours. You may not sell them or offer them to others.

11. Availability

We aim to keep Joblumi available at all times. Maintenance, security measures or outages at our providers can interrupt it. We plan maintenance for quiet hours. Your statutory rights in case of a defect remain unaffected.

12. Ending the contract and deleting your account

12.1 The pass ends by itself. You do not need to cancel it.

12.2 Cancelling. You can end the contract for good cause at any time (§ 314 BGB). Use the “Cancel contracts here” button in the footer of every page, or write to us. If your cancellation is justified, we refund the unused days.

12.3 We can end the contract for good cause, in particular for serious breaches of section 9. We tell you the reason. We refund the unused days of a running pass.

12.4 Free account. You can delete your free account at any time. We can end the free plan for you with 30 days’ notice by email.

12.5 Deleting your account. “Delete my account” in the settings deletes your account and your documents at once. Download your documents before you delete. If you delete your account while a pass is running, the pass ends; this is your cancellation. Your right of withdrawal and statutory rights stay unaffected. Please withdraw first if you are still within the 14 days.

12.6 Inactive accounts. If you do not sign in for 12 months, we remind you by email. If you still do not sign in, we delete the account 30 days later.

13. Liability

13.1 We are fully liable for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and where we have given a guarantee.

13.2 For slight negligence we are liable only if we breach an essential contractual duty. An essential duty is one that makes proper performance of the contract possible and on which you may regularly rely, for example providing the pass features you paid for. In that case our liability is limited to the damage that is typical and foreseeable for this kind of contract.

13.3 Otherwise our liability for slight negligence is excluded.

13.4 These limits also apply to the personal liability of our staff and helpers.

14. Changes to these terms

14.1 For a pass, the terms valid at the time of purchase apply until the pass ends.

14.2 For the free plan, we may change these terms for the future if there is a valid reason, for example new features or a change in the law. We tell you about the changes by email at least 30 days in advance. New terms apply to you only once you accept them, for example when you next sign in. If you do not accept them, you can download your data and delete your account.

15. Applicable law, disputes

15.1 German law applies. If you are a consumer living in another country, you keep the protection of the mandatory consumer law of that country (Art. 6(2) Rome I Regulation).

15.2 If you are a business customer, the place of jurisdiction is Frankfurt am Main.

15.3 We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). If something goes wrong, write to hello@joblumi.com.

16. Contact

Nick Schäfer, Joblumi, An der Mannsfaust 9, 60599 Frankfurt am Main, Germany Email: hello@joblumi.com